The Role of E-Government Innovation in Enhancing Public Service Performance and Strengthening Transparent ‎Governance

Gede Wirata; Mohamad Sigit Gunawan; Loso Judijanto; Amândio de Araújo Sarmento; Arkanudin Rizki Permono

doi:10.14419/zxpzp606

Article Details

The Role of E-Government Innovation in Enhancing Public Service Performance and Strengthening Transparent ‎Governance

Authors:

Gede Wirata | Mohamad Sigit Gunawan | Loso Judijanto | Amândio de Araújo Sarmento | Arkanudin Rizki Permono

Publisher:

Science Publishing Corporation

Journal:

International Journal of Accounting and Economics Studies Vol.12 Issue 6, pp.710-717

Document Type:

Article

Publication Date:

10/2025

Document Language:

English

Document ID (Org No.):

2001386197

pISSN:

2309-4508

DOI:

10.14419/zxpzp606

Keywords:

Abstract:

 This study investigates the role of e-government innovation in enhancing public service performance and strengthening transparent ‎governance. Through a comprehensive literature review, the research explores how digital platforms improve service delivery, reduce ‎bureaucratic delays, and foster greater citizen engagement. The findings reveal that e-government systems significantly enhance the ‎efficiency and accessibility of public services, as demonstrated by faster processing times and increased citizen satisfaction in countries such ‎as Estonia and South Korea. Moreover, the research highlights the positive impact of e-government on governance transparency, where real-time data sharing and open government initiatives have improved public trust and reduced corruption. However, challenges such as ‎inadequate infrastructure, limited digital literacy, and data privacy concerns pose significant barriers to the successful implementation of e-government, particularly in developing countries. The study underscores the importance of digital inclusion and robust cybersecurity ‎measures to ensure that all citizens benefit equally from e-government systems. The findings contribute to the growing body of knowledge ‎on e-government by offering valuable insights into its role in enhancing public service performance and transparency. Future research ‎should focus on the long-term sustainability of e-government, the integration of emerging technologies like artificial intelligence and ‎blockchain, and the overcoming of barriers in resource-constrained environments‎.

Article Details

The Role of E-Government Innovation in Enhancing Public Service Performance and Strengthening Transparent ‎Governance

Authors:

Gede Wirata | Mohamad Sigit Gunawan | Loso Judijanto | Amândio de Araújo Sarmento | Arkanudin Rizki Permono

Publisher:

Science Publishing Corporation

Journal:

International Journal of Accounting and Economics Studies Vol.12 Issue 6, pp.710-717

Document Type:

Article

Publication Date:

10/2025

Document Language:

English

Document ID (Org No.):

2001386197

pISSN:

2309-4508

DOI:

10.14419/zxpzp606

E-Government

Public Service Performance

Transparent Governance

Digital Inclusion

Cybersecurity

Citizen Engagement

Governance \u200eTransparency.

Issues

Article Details

Authors: Gede Wirata | Mohamad Sigit Gunawan | Loso Judijanto | Amândio de Araújo Sarmento | Arkanudin Rizki Permono

Publisher: Science Publishing Corporation

Journal: International Journal of Accounting and Economics Studies Vol.12 Issue 6, pp.710-717

Document Type: Article

Publication Date: 10/2025

Document Language: English

Document ID (Org No.): 2001386197

pISSN: 2309-4508

DOI: 10.14419/zxpzp606

Issues

Authors:

Gede Wirata | Mohamad Sigit Gunawan | Loso Judijanto | Amândio de Araújo Sarmento | Arkanudin Rizki Permono

Publisher:

Science Publishing Corporation

Journal:

International Journal of Accounting and Economics Studies Vol.12 Issue 6, pp.710-717

Document Type:

Article

Publication Date:

10/2025

Document Language:

English

Document ID (Org No.):

2001386197

pISSN:

2309-4508

DOI:

10.14419/zxpzp606