Evaluation of expectations and perception levels of winter tourism participants: the case of Davraz Ski Centre

Gökhan Demiray; Şirvan Şen Demir; Recep Söğüt

Article Details

Evaluation of expectations and perception levels of winter tourism participants: the case of Davraz Ski Centre

Authors:

Gökhan Demiray | Şirvan Şen Demir | Recep Söğüt

Publisher:

Isparta University of Applied Sciences

Main Topics:

Rekreasyon Yönetimi | Turist Davranışı ve Ziyaretçi Deneyimi | Turizm (Diğer)

Journal:

Journal of Applied Tourism Research Vol.5 Issue 2, pp.50-63

Document Type:

Article

Publication Date:

12/2024

Document Language:

Turkish

Document ID (Org No.):

2001334118

pISSN:

2717-8951

Keywords:

Abstract:

 Winter tourism is an important economic factor for ski resorts and their surroundings. In line with this importance, destination selection factors, motivations and trends of winter tourism participants are frequently examined in various samples. Despite the intensification of competition in winter destinations, it is seen that research on the comparison of participants expectations and perceptions of ski resorts is limited. In this study, which aims to eliminate the deficiency in the literature, it is aimed to determine the differences in expectations and perceptions of winter tourism participants towards the services offered in Isparta Davraz Ski Centre. Within the scope of the research, the questionnaires obtained face-to-face from 314 winter tourism participants were analysed. As the prominent results of the analyses, there was no negative perception about security. However, it was determined that all statements analysed in the facility category were below expectations.

 Winter tourism is an important economic factor for ski resorts and their surroundings. In line with this importance, destination selection factors, motivations and trends of winter tourism participants are frequently examined in various samples. Despite the intensification of competition in winter destinations, it is seen that research on the comparison of participants expectations and perceptions of ski resorts is limited. In this study, which aims to eliminate the deficiency in the literature, it is aimed to determine the differences in expectations and perceptions of winter tourism participants towards the services offered in Isparta Davraz Ski Centre. Within the scope of the research, the questionnaires obtained face-to-face from 314 winter tourism participants were analysed. As the prominent results of the analyses, there was no negative perception about security. However, it was determined that all statements analysed in the facility category were below expectations.

 Winter tourism is an important economic factor for ski resorts and their surroundings. In line with this importance, destination selection factors, motivations and trends of winter tourism participants are frequently examined in various samples. Despite the intensification of competition in winter destinations, it is seen that research on the comparison of participants expectations and perceptions of ski resorts is limited. In this study, which aims to eliminate the deficiency in the literature, it is aimed to determine the differences in expectations and perceptions of winter tourism participants towards the services offered in Isparta Davraz Ski Centre. Within the scope of the research, the questionnaires obtained face-to-face from 314 winter tourism participants were analysed. As the prominent results of the analyses, there was no negative perception about security. However, it was determined that all statements analysed in the facility category were below expectations.

 Kış turizmi, kayak merkezleri ve çevresi için önemli bir ekonomik faktördür. Bu önem doğrultusunda kış turizmine katılanların destinasyon seçim unsurları, motivasyonları ve konuya yönelik trendler çeşitli örneklemlerde sıklıkla incelenmektedir. Kış destinasyonlarında rekabetin yoğunlaşmasına rağmen katılımcıların kayak merkezleri için beklentileri ve algılarının karşılaştırılmasına yönelik araştırmaların sınırlı kaldığı görülmektedir. Literatürdeki eksikliği gidermeye yönelik bu çalışmada temel olarak Isparta Davraz Kayak Merkezinde kış turizmi katılımcılarının sunulan hizmetlere yönelik beklenti ve algı farklarının tespit edilmesi amaçlanmıştır. Araştırma kapsamında 314 kış turizmi katılımcısından yüz yüze elde edilen anketler analiz edilmiştir. Analizlerde öne çıkan sonuçlar olarak, güvenlik konusunda olumsuz bir algı çıkmamıştır. Fakat tesis kategorisinde incelenen tüm ifadelerin beklentinin altında kaldığı tespit edilmiştir.

Article Details

Evaluation of expectations and perception levels of winter tourism participants: the case of Davraz Ski Centre

Authors:

Gökhan Demiray | Şirvan Şen Demir | Recep Söğüt

Publisher:

Isparta University of Applied Sciences

Main Topics:

Rekreasyon Yönetimi | Turist Davranışı ve Ziyaretçi Deneyimi | Turizm (Diğer)

Journal:

Journal of Applied Tourism Research Vol.5 Issue 2, pp.50-63

Document Type:

Article

Publication Date:

12/2024

Document Language:

Turkish

Document ID (Org No.):

2001334118

pISSN:

2717-8951

Perception

Expectation

Davraz

Ski Centre

Winter TourismAlgı

Beklenti

Davraz

Kayak Merkezi

Kış Turizmi.

Issues

Article Details

Authors: Gökhan Demiray | Şirvan Şen Demir | Recep Söğüt

Publisher: Isparta University of Applied Sciences

Main Topics: Rekreasyon Yönetimi | Turist Davranışı ve Ziyaretçi Deneyimi | Turizm (Diğer)

Journal: Journal of Applied Tourism Research Vol.5 Issue 2, pp.50-63

Document Type: Article

Publication Date: 12/2024

Document Language: Turkish

Document ID (Org No.): 2001334118

pISSN: 2717-8951

Issues

Authors:

Gökhan Demiray | Şirvan Şen Demir | Recep Söğüt

Publisher:

Isparta University of Applied Sciences

Main Topics:

Rekreasyon Yönetimi | Turist Davranışı ve Ziyaretçi Deneyimi | Turizm (Diğer)

Journal:

Journal of Applied Tourism Research Vol.5 Issue 2, pp.50-63

Document Type:

Article

Publication Date:

12/2024

Document Language:

Turkish

Document ID (Org No.):

2001334118

pISSN:

2717-8951