Message for Healthcare Professionals: Communication Problems Reported by Relatives of Children with Intellectual Disabilities

İbrahim Çetin

Article Details

Message for Healthcare Professionals: Communication Problems Reported by Relatives of Children with Intellectual Disabilities

Authors:

İbrahim Çetin

Publisher:

Hitit University

Main Topics:

Sağlık Hizmetleri ve Sistemleri (Diğer)

Journal:

Hitit Sağlık Dergisi Issue 3, pp.1-11

Document Type:

Article

Publication Date:

9/2024

Document Language:

Turkish

Document ID (Org No.):

2001328224

pISSN:

3023-7297

Keywords:

Abstract:

 Purpose: This study aims to understand the communication problems between children with intellectual disabilities, their carers and members of the health care team, and to propose solutions. It is thought that the study conducted will contribute to the right of children with mental disabilities, a disadvantaged group, to benefit from health services by strengthening communication. Material-Method: Descriptive research, one of the qualitative research methods, was used in line with the aim of investigating an experiential problem in the research design. Research data were collected from 10 participants through semi-structured interviews in addition to descriptive closed-ended questions. The similarity rate of the coded data sets, which is a criterion for assessing the level of reliability in qualitative research, was calculated to be 90. Findings: Healthcare professionals warm approach, communication efforts and making the patient feel valued were found to be factors that positively influenced communication with children with intellectual disabilities during the hospital experience, whereas scolding and belittling were identified by participants as the main factors that caused discomfort in communication. Participants provided communication suggestions for healthcare professionals, which were summarised in six points, together with direct participant statements. Result: Communication problems act as a barrier to the appropriate use of healthcare services by children with intellectual disabilities. The positive impact of different communication skills of health professionals on patients and carers is promising for the future of health services for people with intellectual disabilities.

 Purpose: This study aims to understand the communication problems between children with intellectual disabilities, their carers and members of the health care team, and to propose solutions. It is thought that the study conducted will contribute to the right of children with mental disabilities, a disadvantaged group, to benefit from health services by strengthening communication. Material-Method: Descriptive research, one of the qualitative research methods, was used in line with the aim of investigating an experiential problem in the research design. Research data were collected from 10 participants through semi-structured interviews in addition to descriptive closed-ended questions. The similarity rate of the coded data sets, which is a criterion for assessing the level of reliability in qualitative research, was calculated to be 90. Findings: Healthcare professionals warm approach, communication efforts and making the patient feel valued were found to be factors that positively influenced communication with children with intellectual disabilities during the hospital experience, whereas scolding and belittling were identified by participants as the main factors that caused discomfort in communication. Participants provided communication suggestions for healthcare professionals, which were summarised in six points, together with direct participant statements. Result: Communication problems act as a barrier to the appropriate use of healthcare services by children with intellectual disabilities. The positive impact of different communication skills of health professionals on patients and carers is promising for the future of health services for people with intellectual disabilities.

 Purpose: This study aims to understand the communication problems between children with intellectual disabilities, their carers and members of the health care team, and to propose solutions. It is thought that the study conducted will contribute to the right of children with mental disabilities, a disadvantaged group, to benefit from health services by strengthening communication. Material-Method: Descriptive research, one of the qualitative research methods, was used in line with the aim of investigating an experiential problem in the research design. Research data were collected from 10 participants through semi-structured interviews in addition to descriptive closed-ended questions. The similarity rate of the coded data sets, which is a criterion for assessing the level of reliability in qualitative research, was calculated to be 90. Findings: Healthcare professionals warm approach, communication efforts and making the patient feel valued were found to be factors that positively influenced communication with children with intellectual disabilities during the hospital experience, whereas scolding and belittling were identified by participants as the main factors that caused discomfort in communication. Participants provided communication suggestions for healthcare professionals, which were summarised in six points, together with direct participant statements. Result: Communication problems act as a barrier to the appropriate use of healthcare services by children with intellectual disabilities. The positive impact of different communication skills of health professionals on patients and carers is promising for the future of health services for people with intellectual disabilities.

 Amaç: Bu çalışma zihinsel engelli çocuğun ve hastanede kendine refakat eden yakınının sağlık ekibi üyeleri ile yaşadığı iletişim güçlüklerini ve çözüme katkı sağlayacak önerilerini anlamayı amaçlamıştır. Yürütülen çalışmanın dezavantajlı bir gurup olan zihinsel engelli çocukların sağlık hizmetlerinden yararlanma hakkına katkı sağlayacağı düşünülmektedir. Gereç-Yöntem: Araştırma tasarımında deneyimsel bir sorunun irdelenmesi amacına uygun olarak, nitel araştırma yöntemlerinden olan betimsel araştırma türü kullanılmıştır. Araştırma verileri yarı yapılandırılmış görüşmelere ek olarak, tanımlayıcı-kapalı uçlu sorular ile 10 katılımcıdan toplanmıştır. Nitel araştırmalarda güvenirlik düzeyini değerlendirmede ölçüt olan kodlanmış veri setlerinin benzerlik oranı 90 olarak hesaplanmıştır. Bulgular: Sağlık çalışanının sıcakkanlı yaklaşımı, iletişim gayreti içinde olması ve hastaya değer verdiğini hissettirmesi katılımcıların zihinsel engelli çocuklarıyla olan hastane deneyimlerinde iletişimi olumlu etkileyen faktörler olarak bulunmuştur. Azarlama ve hor görme ise, katılımcılar tarafından iletişimde rahatsızlık yaratan başlıca faktörler arasında yer almıştır. Katılımcılar, sağlık çalışanları için 6 maddede derlenen iletişim önerileri sunmuş, bu önerilere doğrudan katılımcı ifadeleri ile birlikte yer verilmiştir. Sonuç: Zihinsel engelli çocukların sağlık hizmetinden yeterince yararlanmasının önünde bir engel olarak iletişimsel sorunlar bulunmaktadır. Sağlık çalışanlarının çeşitli iletişim becerilerinin hasta ve refakat eden yakınları üzerinde olumlu etkilerinin olması ise zihinsel engelli bireylere yönelik sağlık bakım hizmetlerinin geleceği için umut vericidir.

Article Details

Message for Healthcare Professionals: Communication Problems Reported by Relatives of Children with Intellectual Disabilities

Authors:

İbrahim Çetin

Publisher:

Hitit University

Main Topics:

Sağlık Hizmetleri ve Sistemleri (Diğer)

Journal:

Hitit Sağlık Dergisi Issue 3, pp.1-11

Document Type:

Article

Publication Date:

9/2024

Document Language:

Turkish

Document ID (Org No.):

2001328224

pISSN:

3023-7297

Mentally Disabled Persons

Communication

Handicapped Children

HospitalizasyonZihinsel engel

iletişim

Engelli çocuk

Issues

Article Details

Message for Healthcare Professionals: Communication Problems Reported by Relatives of Children with Intellectual Disabilities

Authors: İbrahim Çetin

Publisher: Hitit University

Main Topics: Sağlık Hizmetleri ve Sistemleri (Diğer)

Journal: Hitit Sağlık Dergisi Issue 3, pp.1-11

Document Type: Article

Publication Date: 9/2024

Document Language: Turkish

Document ID (Org No.): 2001328224

pISSN: 3023-7297

Mentally Disabled Persons

Communication

Handicapped Children

HospitalizasyonZihinsel engel

iletişim

Engelli çocuk

Issues

Authors:

İbrahim Çetin

Publisher:

Hitit University

Main Topics:

Sağlık Hizmetleri ve Sistemleri (Diğer)

Journal:

Hitit Sağlık Dergisi Issue 3, pp.1-11

Document Type:

Article

Publication Date:

9/2024

Document Language:

Turkish

Document ID (Org No.):

2001328224

pISSN:

3023-7297