A Qualitative Study on Job Satisfaction of Public Information Workers

Vildan Ateş; Hatice Günay

Article Details

A Qualitative Study on Job Satisfaction of Public Information Workers

Authors:

Vildan Ateş | Hatice Günay

Publisher:

Istanbul University

Main Topics:

Bilgi Sistemleri Organizasyonu ve Yönetimi

Journal:

Acta Infologica Vol.8 Issue 2, pp.118-132

Document Type:

Article

Publication Date:

12/2024

Document Language:

English

Document ID (Org No.):

2001338417

pISSN:

2602-3563

Keywords:

Abstract:

 Organizations worldwide, in both the private and public sectors, depend on their workforce to achieve optimal productivity, resulting in enhanced organizational effectiveness. Therefore, ensuring employee job satisfaction is a necessity for every organization. This study investigates the job satisfaction of public information technology IT employees in Türkiye. In this study, the qualitative research method was preferred, and interviews were conducted with 10 participants using a semi-structured interview form. The data obtained from the interviews was analyzed using descriptive and content analysis techniques. The study revealed that the participants qualifications were compatible with their job requirements. However, it was found that their overall job satisfaction was insufficient. Furthermore, the study revealed varying perspectives on topics such as employee satisfaction with workload, salary, corporate support, commitment, work-life balance, teamwork, and attitude. The results of this study also have practical implications for managers in public institutions because they provide them with a more comprehensive understanding of the factors that contribute to job satisfaction among IT public employees. The conclusion section presents recommendations for public institution managers and decision makers to enhance the job satisfaction of IT employees in public institutions.

 Organizations worldwide, in both the private and public sectors, depend on their workforce to achieve optimal productivity, resulting in enhanced organizational effectiveness. Therefore, ensuring employee job satisfaction is a necessity for every organization. This study investigates the job satisfaction of public information technology IT employees in Türkiye. In this study, the qualitative research method was preferred, and interviews were conducted with 10 participants using a semi-structured interview form. The data obtained from the interviews was analyzed using descriptive and content analysis techniques. The study revealed that the participants qualifications were compatible with their job requirements. However, it was found that their overall job satisfaction was insufficient. Furthermore, the study revealed varying perspectives on topics such as employee satisfaction with workload, salary, corporate support, commitment, work-life balance, teamwork, and attitude. The results of this study also have practical implications for managers in public institutions because they provide them with a more comprehensive understanding of the factors that contribute to job satisfaction among IT public employees. The conclusion section presents recommendations for public institution managers and decision makers to enhance the job satisfaction of IT employees in public institutions.

 Organizations worldwide, in both the private and public sectors, depend on their workforce to achieve optimal productivity, resulting in enhanced organizational effectiveness. Therefore, ensuring employee job satisfaction is a necessity for every organization. This study investigates the job satisfaction of public information technology IT employees in Türkiye. In this study, the qualitative research method was preferred, and interviews were conducted with 10 participants using a semi-structured interview form. The data obtained from the interviews was analyzed using descriptive and content analysis techniques. The study revealed that the participants qualifications were compatible with their job requirements. However, it was found that their overall job satisfaction was insufficient. Furthermore, the study revealed varying perspectives on topics such as employee satisfaction with workload, salary, corporate support, commitment, work-life balance, teamwork, and attitude. The results of this study also have practical implications for managers in public institutions because they provide them with a more comprehensive understanding of the factors that contribute to job satisfaction among IT public employees. The conclusion section presents recommendations for public institution managers and decision makers to enhance the job satisfaction of IT employees in public institutions.

 Organizations worldwide, in both the private and public sectors, depend on their workforce to achieve optimal productivity, resulting in enhanced organizational effectiveness. Therefore, ensuring employee job satisfaction is a necessity for every organization. This study investigates the job satisfaction of public information technology IT employees in Türkiye. In this study, the qualitative research method was preferred, and interviews were conducted with 10 participants using a semi-structured interview form. The data obtained from the interviews was analyzed using descriptive and content analysis techniques. The study revealed that the participants qualifications were compatible with their job requirements. However, it was found that their overall job satisfaction was insufficient. Furthermore, the study revealed varying perspectives on topics such as employee satisfaction with workload, salary, corporate support, commitment, work-life balance, teamwork, and attitude. The results of this study also have practical implications for managers in public institutions because they provide them with a more comprehensive understanding of the factors that contribute to job satisfaction among IT public employees. The conclusion section presents recommendations for public institution managers and decision makers to enhance the job satisfaction of IT employees in public institutions.

Article Details

A Qualitative Study on Job Satisfaction of Public Information Workers

Authors:

Vildan Ateş | Hatice Günay

Publisher:

Istanbul University

Main Topics:

Bilgi Sistemleri Organizasyonu ve Yönetimi

Journal:

Acta Infologica Vol.8 Issue 2, pp.118-132

Document Type:

Article

Publication Date:

12/2024

Document Language:

English

Document ID (Org No.):

2001338417

pISSN:

2602-3563

Public Institution

Information Technology Employees

Job Satisfaction

Qualitative Research Method

Issues

Article Details

A Qualitative Study on Job Satisfaction of Public Information Workers

Authors: Vildan Ateş | Hatice Günay

Publisher: Istanbul University

Main Topics: Bilgi Sistemleri Organizasyonu ve Yönetimi

Journal: Acta Infologica Vol.8 Issue 2, pp.118-132

Document Type: Article

Publication Date: 12/2024

Document Language: English

Document ID (Org No.): 2001338417

pISSN: 2602-3563

Public Institution

Information Technology Employees

Job Satisfaction

Qualitative Research Method

Issues

Authors:

Vildan Ateş | Hatice Günay

Publisher:

Istanbul University

Main Topics:

Bilgi Sistemleri Organizasyonu ve Yönetimi

Journal:

Acta Infologica Vol.8 Issue 2, pp.118-132

Document Type:

Article

Publication Date:

12/2024

Document Language:

English

Document ID (Org No.):

2001338417

pISSN:

2602-3563