The Mediating Effect of Perceived Ease of Use on the Relationship Between Communication Overload and Job Performance

Kasım Yılmaz

Article Details

The Mediating Effect of Perceived Ease of Use on the Relationship Between Communication Overload and Job Performance

Authors:

Kasım Yılmaz

Publisher:

İdeal Kent Yayınları

Main Topics:

Örgütsel Davranış

Journal:

OPUS Toplum Araştırmaları Dergisi Vol.20 Issue Human Behavior and Social Institutions, pp.825-841

Document Type:

Article

Publication Date:

10/2023

Document Language:

English

Document ID (Org No.):

2001300340

pISSN:

2791-9862

Keywords:

Abstract:

 While developments in information and communication technology have made access to information easier and faster, they can also bring about unique challenges. Communication overload is one of these challenges. The aim of this research is to examine the interaction between communication overload and job performance from the perspective of employees and to investigate the mediating effect of perceived ease of use related to information and communication technology in this relationship. The research was conducted by collecting data through survey among Karabük University employees in 2023. Data obtained from 408 employees of Karabük University were analyzed using SPSS 26 software package. The relationships between variables were examined using Pearson Correlation test, and the mediating effect was analyzed through multiple regression analyses. The research results revealed a weak negative relationship between communication overload and job performance as well as a strong positive relationship between perceived ease of use and job performance. The results of the multiple regression analysis indicate that perceived ease of use plays a mediating role in the relationship between communication overload and job performance.

 While developments in information and communication technology have made access to information easier and faster, they can also bring about unique challenges. Communication overload is one of these challenges. The aim of this research is to examine the interaction between communication overload and job performance from the perspective of employees and to investigate the mediating effect of perceived ease of use related to information and communication technology in this relationship. The research was conducted by collecting data through survey among Karabük University employees in 2023. Data obtained from 408 employees of Karabük University were analyzed using SPSS 26 software package. The relationships between variables were examined using Pearson Correlation test, and the mediating effect was analyzed through multiple regression analyses. The research results revealed a weak negative relationship between communication overload and job performance as well as a strong positive relationship between perceived ease of use and job performance. The results of the multiple regression analysis indicate that perceived ease of use plays a mediating role in the relationship between communication overload and job performance.

 While developments in information and communication technology have made access to information easier and faster, they can also bring about unique challenges. Communication overload is one of these challenges. The aim of this research is to examine the interaction between communication overload and job performance from the perspective of employees and to investigate the mediating effect of perceived ease of use related to information and communication technology in this relationship. The research was conducted by collecting data through survey among Karabük University employees in 2023. Data obtained from 408 employees of Karabük University were analyzed using SPSS 26 software package. The relationships between variables were examined using Pearson Correlation test, and the mediating effect was analyzed through multiple regression analyses. The research results revealed a weak negative relationship between communication overload and job performance as well as a strong positive relationship between perceived ease of use and job performance. The results of the multiple regression analysis indicate that perceived ease of use plays a mediating role in the relationship between communication overload and job performance.

 Bilgi ve iletişim teknolojisindeki gelişmeler bilgiye erişimi daha kolay ve hızlı bir hale getirirken, kendine özgü sorunlar da ortaya çıkarabilmektedir. Aşırı iletişim yükü bu sorunlardan birisidir. Bu araştırmanın amacı çalışanlar açısından aşırı iletişim yüküyle iş performansı arasındaki etkileşimi ve bu ilişkide bilgi ve iletişim teknolojisiyle ilgili algılanan kullanım kolaylığının aracılık etkisini incelemektir. Araştırma, 2023 yılında, Karabük Üniversitesi çalışanları arasında anket yoluyla veri toplanarak gerçekleştirilmiştir. Karabük Üniversitesinin 408 çalışanından elde edilen veriler SPSS 26 paket programı kullanılarak analiz edilmiştir. Araştırmada değişkenler arası ilişkiler Pearson Korelasyon testiyle, aracılık etkisiyse çoklu regresyon analizleriyle gerçekleştirilmiştir. Araştırma sonucu, aşırı iletişim yüküyle iş performansı ve algılanan kullanım kolaylığı arasında zayıf düzeyde negatif bir ilişki, algılanan kullanım kolaylığıyla iş performansı üzerinde ise yüksek düzeyde pozitif bir ilişki tespit edilmiştir. Çoklu regresyon analizi sonuçları, algılanan kullanım kolaylığının, aşırı iletişim yükü ve iş performansı arasındaki ilişkide aracılık etkisinin olduğuna işaret etmektedir.

Article Details

The Mediating Effect of Perceived Ease of Use on the Relationship Between Communication Overload and Job Performance

Authors:

Kasım Yılmaz

Publisher:

İdeal Kent Yayınları

Main Topics:

Örgütsel Davranış

Journal:

OPUS Toplum Araştırmaları Dergisi Vol.20 Issue Human Behavior and Social Institutions, pp.825-841

Document Type:

Article

Publication Date:

10/2023

Document Language:

English

Document ID (Org No.):

2001300340

pISSN:

2791-9862

Communication overload

perceived ease of use

job performance

mediation effect: Aşırı iletişim yükü

algılanan kullanım kolaylığı

iş performansı

aracılık etkisi.

Issues

Article Details

Authors: Kasım Yılmaz

Publisher: İdeal Kent Yayınları

Main Topics: Örgütsel Davranış

Journal: OPUS Toplum Araştırmaları Dergisi Vol.20 Issue Human Behavior and Social Institutions, pp.825-841

Document Type: Article

Publication Date: 10/2023

Document Language: English

Document ID (Org No.): 2001300340

pISSN: 2791-9862

Issues

Authors:

Kasım Yılmaz

Publisher:

İdeal Kent Yayınları

Main Topics:

Örgütsel Davranış

Journal:

OPUS Toplum Araştırmaları Dergisi Vol.20 Issue Human Behavior and Social Institutions, pp.825-841

Document Type:

Article

Publication Date:

10/2023

Document Language:

English

Document ID (Org No.):

2001300340

pISSN:

2791-9862