Impact of Total Quality Management on Work Satisfaction and Gender's Moderator Role: A Case of  Private Hospital

Gülizar Gülcan Şeremet; Abdulkadir Koca

Article Details

Impact of Total Quality Management on Work Satisfaction and Gender's Moderator Role: A Case of Private Hospital

Authors:

Gülizar Gülcan Şeremet | Abdulkadir Koca

Publisher:

Gumushane University

Main Topics:

Sağlık Yönetimi

Journal:

Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi Vol.14 Issue 1, pp.276-283

Document Type:

Article

Publication Date:

3/2025

Document Language:

Turkish

Document ID (Org No.):

2001342952

pISSN:

2146-9954

Keywords:

Abstract:

 This study was conducted to determine the effect of total quality management on job satisfaction. The moderating role of gender was also investigated.. Between 18.01.2024 and 18.03.2024 the data of the research was collected. The independent variable of the research was total quality management, the dependent variable was job satisfaction and the moderator of this relationship was gender. The research used Andrew Hayes 2013 process macro to determine the effect of descriptive analysis, correlation, regression and moderator variables. The study found a positive and significant relationship between the independent and dependent variables. It was concluded that the independent variable had a significant effect on the dependent variable. It was also found that gender had no moderating effect on the effect of total quality management on job satisfaction.

 This study was conducted to determine the effect of total quality management on job satisfaction. The moderating role of gender was also investigated.. Between 18.01.2024 and 18.03.2024 the data of the research was collected. The independent variable of the research was total quality management, the dependent variable was job satisfaction and the moderator of this relationship was gender. The research used Andrew Hayes 2013 process macro to determine the effect of descriptive analysis, correlation, regression and moderator variables. The study found a positive and significant relationship between the independent and dependent variables. It was concluded that the independent variable had a significant effect on the dependent variable. It was also found that gender had no moderating effect on the effect of total quality management on job satisfaction.

 This study was conducted to determine the effect of total quality management on job satisfaction. The moderating role of gender was also investigated.. Between 18.01.2024 and 18.03.2024 the data of the research was collected. The independent variable of the research was total quality management, the dependent variable was job satisfaction and the moderator of this relationship was gender. The research used Andrew Hayes 2013 process macro to determine the effect of descriptive analysis, correlation, regression and moderator variables. The study found a positive and significant relationship between the independent and dependent variables. It was concluded that the independent variable had a significant effect on the dependent variable. It was also found that gender had no moderating effect on the effect of total quality management on job satisfaction.

 Bu çalışma toplam kalite yönetiminin iş tatmini üzerine etkisini ve cinsiyetin düzenleyici rolünü belirlemek amacı ile yapılmıştır. Çalışmanın evreni özel bir hastanede çalışan 254 kişiden oluşmaktadır. Araştırmada basit rastgele örnekleme yöntemi ile 154 kişiye ulaşılmıştır. Araştırmanın verileri 18.01.2024-18.03.2024 tarihileri arasında toplanmıştır. Çalışmada bağımsız değişken toplam kalite yönetimi iken bağımlı değişken iş tatminidir. Aynı zamanda bu ilişkide düzenleyici değişken ise cinsiyet değişkenidir. Araştırmada betimleyici analiz, korelasyon, regresyon ve düzenleyici değişkenin etkisini belirleyebilmek adına Andrew Hayesin 2013 process makrosu kullanılmıştır. Çalışmada bağımsız ve bağımlı değişkenler arasında pozitif yönlü anlamlı ilişki tespit edilmiş ve bağımsız değişkenin bağımlı değişken üzerinde anlamlı bir etkisinin olduğu sonucuna ulaşılmıştır. Ayrıca toplam kalite yönetiminin iş tatmini üzerindeki etkisinde cinsiyetin düzenleyici bir etkisinin olmadığı da görülmüştür.

Article Details

Impact of Total Quality Management on Work Satisfaction and Gender's Moderator Role: A Case of Private Hospital

Authors:

Gülizar Gülcan Şeremet | Abdulkadir Koca

Publisher:

Gumushane University

Main Topics:

Sağlık Yönetimi

Journal:

Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi Vol.14 Issue 1, pp.276-283

Document Type:

Article

Publication Date:

3/2025

Document Language:

Turkish

Document ID (Org No.):

2001342952

pISSN:

2146-9954

Job Satisfaction

Total Quality Management

Health Managementİş Tatmini

Toplam Kalite Yönetimi

Sağlık Yönetimi

Issues

Article Details

Impact of Total Quality Management on Work Satisfaction and Gender's Moderator Role: A Case of Private Hospital

Authors: Gülizar Gülcan Şeremet | Abdulkadir Koca

Publisher: Gumushane University

Main Topics: Sağlık Yönetimi

Journal: Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi Vol.14 Issue 1, pp.276-283

Document Type: Article

Publication Date: 3/2025

Document Language: Turkish

Document ID (Org No.): 2001342952

pISSN: 2146-9954

Job Satisfaction

Total Quality Management

Health Managementİş Tatmini

Toplam Kalite Yönetimi

Sağlık Yönetimi

Issues

Authors:

Gülizar Gülcan Şeremet | Abdulkadir Koca

Publisher:

Gumushane University

Main Topics:

Sağlık Yönetimi

Journal:

Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi Vol.14 Issue 1, pp.276-283

Document Type:

Article

Publication Date:

3/2025

Document Language:

Turkish

Document ID (Org No.):

2001342952

pISSN:

2146-9954