A NOVEL INTEGRATED D-CRITIC-TOPSIS APPROACH FOR AIRLINE PERFORMANCE ANALYSIS

Umut Aydın

Article Details

A NOVEL INTEGRATED D-CRITIC-TOPSIS APPROACH FOR AIRLINE PERFORMANCE ANALYSIS

Authors:

Umut Aydın

Publisher:

Dokuz Eylul University

Main Topics:

Bilgi Sistemleri (Diğer)

Journal:

Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.26 Issue 1, pp.226-250

Document Type:

Article

Publication Date:

3/2024

Document Language:

Turkish

Document ID (Org No.):

2001313040

pISSN:

1308-0911

Keywords:

Abstract:

 In the highly competitive air transportation sector, like many other sectors, many airlines are trying to make their competitive characteristics stronger by making their operations more efficient and reliable. This situation makes performance evaluation even more important for companies and the need for methodologies for both objective and subjective performance evaluation, especially with the help of mathematical models and expert opinions, is increasing day by day. In this study, a performance evaluation methodology is proposed by integrating the D-CRITIC method, which is an advanced version of the traditional CRITIC approach with distance correlation, with the TOPSIS method. With the proposed D-CRITIC-TOPSIS and integrated CRITIC-TOPSIS approaches, a comparative performance analysis is performed for the top 10 airlines carrying the highest number of passengers in 2022 using 8 criteria reflecting customer opinions and the rankings obtained are reported. As a result of the analysis, it was found that the objective criteria weights obtained with the distance correlation-based D-CRITIC method and the traditional CRITIC method differed and this caused a change in the rankings of the airlines calculated according to their performance.

 In the highly competitive air transportation sector, like many other sectors, many airlines are trying to make their competitive characteristics stronger by making their operations more efficient and reliable. This situation makes performance evaluation even more important for companies and the need for methodologies for both objective and subjective performance evaluation, especially with the help of mathematical models and expert opinions, is increasing day by day. In this study, a performance evaluation methodology is proposed by integrating the D-CRITIC method, which is an advanced version of the traditional CRITIC approach with distance correlation, with the TOPSIS method. With the proposed D-CRITIC-TOPSIS and integrated CRITIC-TOPSIS approaches, a comparative performance analysis is performed for the top 10 airlines carrying the highest number of passengers in 2022 using 8 criteria reflecting customer opinions and the rankings obtained are reported. As a result of the analysis, it was found that the objective criteria weights obtained with the distance correlation-based D-CRITIC method and the traditional CRITIC method differed and this caused a change in the rankings of the airlines calculated according to their performance.

 In the highly competitive air transportation sector, like many other sectors, many airlines are trying to make their competitive characteristics stronger by making their operations more efficient and reliable. This situation makes performance evaluation even more important for companies and the need for methodologies for both objective and subjective performance evaluation, especially with the help of mathematical models and expert opinions, is increasing day by day. In this study, a performance evaluation methodology is proposed by integrating the D-CRITIC method, which is an advanced version of the traditional CRITIC approach with distance correlation, with the TOPSIS method. With the proposed D-CRITIC-TOPSIS and integrated CRITIC-TOPSIS approaches, a comparative performance analysis is performed for the top 10 airlines carrying the highest number of passengers in 2022 using 8 criteria reflecting customer opinions and the rankings obtained are reported. As a result of the analysis, it was found that the objective criteria weights obtained with the distance correlation-based D-CRITIC method and the traditional CRITIC method differed and this caused a change in the rankings of the airlines calculated according to their performance.

 Diğer birçok sektör gibi rekabetin yoğun olduğu hava taşımacılığı sektöründe de birçok havayolu, operasyonlarını daha etkin ve güvenilir hale getirerek rekabetçi özelliklerini daha da güçlü hale getirmeye çalışmaktadır. Bu durum şirketler için performans değerlendirme konusunu daha da önemli bir hale getirmekte ve özellikle matematiksel modeller yardımıyla gerek objektif gerekse de uzman görüşlerinden faydalanan sübjektif performans değerlendirmesinde kullanılan metodolojilere ihtiyaç günden güne artmaktadır. Bu çalışmada mesafe korelasyonu ile geleneksel CRITIC yaklaşımının gelişmiş bir versiyonu olan D-CRITIC yönteminin TOPSIS yöntemiyle entegrasyonuyla elde edilen bir performans değerlendirme metodolojisi önerilmiştir. Önerilen D-CRITIC-TOPSIS ve entegre CRITIC-TOPSIS yaklaşımlarıyla 2022 yılında en fazla yolcu taşıyan ilk 10 havayolu için müşteri görüşlerini yansıtan 8 kriter kullanılarak karşılaştırmalı bir performans analizi yapılmış ve elde edilen sıralamalar raporlanmıştır. Yapılan analiz sonucunda mesafe korelasyonu temelli D-CRITIC yöntemi ve geleneksel CRITIC yöntemiyle elde edilen objektif kriter ağırlıklarının farklılaştığı ve bu durumun havayollarının performanslarına göre hesaplanan sıralamalarında değişikliğe sebep olduğu bulgusuna ulaşılmıştır.

Article Details

A NOVEL INTEGRATED D-CRITIC-TOPSIS APPROACH FOR AIRLINE PERFORMANCE ANALYSIS

Authors:

Umut Aydın

Publisher:

Dokuz Eylul University

Main Topics:

Bilgi Sistemleri (Diğer)

Journal:

Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.26 Issue 1, pp.226-250

Document Type:

Article

Publication Date:

3/2024

Document Language:

Turkish

Document ID (Org No.):

2001313040

pISSN:

1308-0911

Airline

Performance analysis

Multiple Criteria Decision MakingD-CRITIC

TOPSIS

Havayolu

Performans analizi

Çok Kıstaslı Karar Verme

Issues

Article Details

Authors: Umut Aydın

Publisher: Dokuz Eylul University

Main Topics: Bilgi Sistemleri (Diğer)

Journal: Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.26 Issue 1, pp.226-250

Document Type: Article

Publication Date: 3/2024

Document Language: Turkish

Document ID (Org No.): 2001313040

pISSN: 1308-0911

Issues

Authors:

Umut Aydın

Publisher:

Dokuz Eylul University

Main Topics:

Bilgi Sistemleri (Diğer)

Journal:

Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.26 Issue 1, pp.226-250

Document Type:

Article

Publication Date:

3/2024

Document Language:

Turkish

Document ID (Org No.):

2001313040

pISSN:

1308-0911