Impact of communication satisfaction and work-life balance on employee turnover intention

Mohamed ABDİEN

doi:https://doi.org/10.24288/jttr.526678

Article Details

Impact of communication satisfaction and work-life balance on employee turnover intention

Authors:

Mohamed ABDİEN

Publisher:

Mahmut DEMİR

Main Topics:

Sociology and anthropology

Journal:

Journal of Tourism Theory and Research 2019 Vol.5 Issue 2, pp.228-238

Document Type:

Article

Publication Date:

3/2019

Document Language:

English

Document ID (Org No.):

2000507418

Frequency:

Bi-Annual

eISSN:

2458-7583

DOI:

https://doi.org/10.24288/jttr.526678

Abstract:

 


This study aims to
investigate communication satisfaction (CS) and work-life balance (WLB) among
employees in hotels. Additionally, it aims to identify their impact on employee
turnover intention (ETI). Data was derived from 515 employees using a validated questionnaire.  A stratified random sampling technique is
employed to select the hotels from five regions. Correlation and regression
tests are used to test the impact of two independent variables; CS and WLB on
one dependent variable; ETI. Results indicated that communication climate,
supervisory communication, co-workers communication, organizational
integration, personal feedback and media quality are essential dimension of CS
that influence significantly and negatively on ETI.  The study also found that schedule flexibility, job autonomy and
manger's support are essential dimensions of WLB that influence significantly and negatively on ETI. 


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Article Details

Impact of communication satisfaction and work-life balance on employee turnover intention

Authors: Mohamed ABDİEN

Publisher: Mahmut DEMİR

Main Topics: Sociology and anthropology

Journal: Journal of Tourism Theory and Research 2019 Vol.5 Issue 2, pp.228-238

Document Type: Article

Publication Date: 3/2019

Document Language: English

Document ID (Org No.): 2000507418

Frequency: Bi-Annual

eISSN: 2458-7583

DOI: https://doi.org/10.24288/jttr.526678

Issues

Authors:

Mohamed ABDİEN

Publisher:

Mahmut DEMİR

Main Topics:

Sociology and anthropology

Journal:

Journal of Tourism Theory and Research 2019 Vol.5 Issue 2, pp.228-238

Document Type:

Article

Publication Date:

3/2019

Document Language:

English

Document ID (Org No.):

2000507418

Frequency:

Bi-Annual

eISSN:

2458-7583

DOI:

https://doi.org/10.24288/jttr.526678