The Relationship between Emotional Labor in Sports Organization and the Level of Loneliness in Organizational Life

Aydın PEKEL; Ali KAYA; Özgür DOĞAN; Seyit Ahmet KETEN; Okan KILIÇKAYA

Article Details

The Relationship between Emotional Labor in Sports Organization and the Level of Loneliness in Organizational Life

Authors:

Aydın PEKEL | Ali KAYA | Özgür DOĞAN | Seyit Ahmet KETEN | Okan KILIÇKAYA

Publisher:

Mustafa ÖZGENEL

Main Topics:

Education | Psychology

Journal:

International Journal of Psychology and Educational Studies 2020 Vol.7 Issue 4, pp.160-165

Document Type:

Article

Publication Date:

9/2020

Document Language:

English

Document ID (Org No.):

2000469630

Frequency:

Monthly

pISSN:

2148-9378

Abstract:

 

The aim of this study is to evaluate the relationship between emotional labor of sports business
employees and loneliness levels in organizational life. For the purpose of the study, the universe of
the research consists of sports service within the organization of Istanbul Metropolitan Municipality
Sport İstanbul employees while the sample is created by volunteer participants who are identified
through simple random sampling method (n = 330) In the study which is conducted by applying a
relational screening model, the data were collected by using the survey method technique. Personal
information form, emotional labor and loneliness scales in business life were applied to the
participants. The data obtained were registered to the SPSS 25 package program. Correlation and
regression analysis were applied as statistical process. As a result, it was determined that there is a
moderate negative relationship between the emotional labor level of the employees of the sports
organization and the level of loneliness in organizational life, emotional labor is the predictor of
loneliness in organizational life and it explains approximately 21% of the total variance. As the level
of meeting the business expectations of the employees in the service delivery increases in demand
their experience of loneliness decreases in business life. Therefore, it is realized that emotional labor
plays an important role in the level of loneliness in organizational life.

Article Details

The Relationship between Emotional Labor in Sports Organization and the Level of Loneliness in Organizational Life

Authors: Aydın PEKEL | Ali KAYA | Özgür DOĞAN | Seyit Ahmet KETEN | Okan KILIÇKAYA

Publisher: Mustafa ÖZGENEL

Main Topics: Education | Psychology

Journal: International Journal of Psychology and Educational Studies 2020 Vol.7 Issue 4, pp.160-165

Document Type: Article

Publication Date: 9/2020

Document Language: English

Document ID (Org No.): 2000469630

Frequency: Monthly

pISSN: 2148-9378

Issues

Authors:

Aydın PEKEL | Ali KAYA | Özgür DOĞAN | Seyit Ahmet KETEN | Okan KILIÇKAYA

Publisher:

Mustafa ÖZGENEL

Main Topics:

Education | Psychology

Journal:

International Journal of Psychology and Educational Studies 2020 Vol.7 Issue 4, pp.160-165

Document Type:

Article

Publication Date:

9/2020

Document Language:

English

Document ID (Org No.):

2000469630

Frequency:

Monthly

pISSN:

2148-9378