INVESTIGATION OF THE RELATIONSHIP BETWEEN WORK- FAMILY CONFLICT AND QUITTER INTENTION IN CABIN CREWS

Aybike Zorlu; Şafak Gündüz

Article Details

INVESTIGATION OF THE RELATIONSHIP BETWEEN WORK- FAMILY CONFLICT AND QUITTER INTENTION IN CABIN CREWS

Authors:

Aybike Zorlu | Şafak Gündüz

Publisher:

Nigde Omer Halisdemir University

Main Topics:

İşletme

Journal:

Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.17 Issue 4, pp.795-820

Document Type:

Article

Publication Date:

10/2024

Document Language:

Turkish

Document ID (Org No.):

2001329297

pISSN:

2564-6931

Keywords:

Abstract:

 Airlines are an important part of the aviation ecosystem and must use their resources efficiently to be sustainable. Cabin crews, who play an important role in airline service production and reflect the brand image of airlines, are one of the most important resources of airlines. The dynamic structure and working conditions of aviation can create conflict by making it difficult for cabin crew to balance their responsibilities in both work and family life. Within the scope of this research, the effects of work-family and family-work conflicts on intention to quit in cabin crews were investigated and the differences of these variables according to demographic factors were examined. Within the scope of this research, data was collected from 404 people working as cabin attendants in airlines in Turkey. As a result of the multiple regression analysis conducted to determine the existence and degree of the relationship between dependent and independent variables, it was concluded that the work-family and family-work conflicts experienced by cabin crews affected their intention to quit. Parametric and non-parametric tests were used for the relationship between demographic factors and variables, and it was revealed that work- family conflict differs significantly according to marital status and educational status, family-work conflict varies significantly according to marital status, educational status and number of children, and intention to quit varies according to marital status and monthly income. has come out.

 Airlines are an important part of the aviation ecosystem and must use their resources efficiently to be sustainable. Cabin crews, who play an important role in airline service production and reflect the brand image of airlines, are one of the most important resources of airlines. The dynamic structure and working conditions of aviation can create conflict by making it difficult for cabin crew to balance their responsibilities in both work and family life. Within the scope of this research, the effects of work-family and family-work conflicts on intention to quit in cabin crews were investigated and the differences of these variables according to demographic factors were examined. Within the scope of this research, data was collected from 404 people working as cabin attendants in airlines in Turkey. As a result of the multiple regression analysis conducted to determine the existence and degree of the relationship between dependent and independent variables, it was concluded that the work-family and family-work conflicts experienced by cabin crews affected their intention to quit. Parametric and non-parametric tests were used for the relationship between demographic factors and variables, and it was revealed that work- family conflict differs significantly according to marital status and educational status, family-work conflict varies significantly according to marital status, educational status and number of children, and intention to quit varies according to marital status and monthly income. has come out.

 Airlines are an important part of the aviation ecosystem and must use their resources efficiently to be sustainable. Cabin crews, who play an important role in airline service production and reflect the brand image of airlines, are one of the most important resources of airlines. The dynamic structure and working conditions of aviation can create conflict by making it difficult for cabin crew to balance their responsibilities in both work and family life. Within the scope of this research, the effects of work-family and family-work conflicts on intention to quit in cabin crews were investigated and the differences of these variables according to demographic factors were examined. Within the scope of this research, data was collected from 404 people working as cabin attendants in airlines in Turkey. As a result of the multiple regression analysis conducted to determine the existence and degree of the relationship between dependent and independent variables, it was concluded that the work-family and family-work conflicts experienced by cabin crews affected their intention to quit. Parametric and non-parametric tests were used for the relationship between demographic factors and variables, and it was revealed that work- family conflict differs significantly according to marital status and educational status, family-work conflict varies significantly according to marital status, educational status and number of children, and intention to quit varies according to marital status and monthly income. has come out.

 Havayolları, havacılık ekosisteminin önemli bir parçasıdır ve sürdürülebilir olmak için kaynaklarını verimli şekilde kullanmalıdır. Havayolu hizmet üretiminde önemli rol oynayan ve havayollarının marka imajını yansıtan kabin ekipleri, havayollarının en önemli kaynaklarından biridir. Havacılığın dinamik yapısı ve çalışma şartları kabin ekiplerinin hem iş hem de aile hayatlarındaki sorumlulukları arasında denge kurmalarını zorlaştırarak çatışma yaratabilir. Bu araştırma kapsamında kabin ekiplerinde iş-aile ve aile-iş çatışmalarının işten ayrılma niyetine etkisi araştırılmış ve bu değişkenlerin demografik faktörlere göre farklılık durumları incelenmiştir. Bu araştırma kapsamında Türkiyedeki havayollarında kabin görevlisi olarak çalışan 404 kişiden veri toplanmıştır. Anket ile toplanan verilerin analizi için SPSS 28.0 istatistik programı kullanılmıştır. Tüm ölçeklerin ve alt boyutlarının güvenilirliğini belirlemek için Cronbach-Alfa katsayısı incelenmiştir. Aynı zamanda geçerlilik ve faktör analizleri yapılmıştır. Bağımlı ve bağımsız değişkenler arası ilişkinin varlığını ve derecesini tespit etmek üzere yapılan çoklu regresyon analizi neticesinde kabin ekiplerinin yaşadığı iş-aile ve aile-iş çatışmalarının işten ayrılma niyetlerini etkilediği sonucuna varılmıştır. Demografik faktörler ve değişkenlerin ilişkisi için parametrik ve non-parametrik testlerden faydalanılmış ve iş-aile çatışmasının medeni hal ve eğitim durumuna, aile-iş çatışmasının medeni hal, eğitim durumu ve çocuk sayısına ve işten ayrılma niyetinin medeni hal ve aylık gelire göre anlamlı farklılık gösterdiği ortaya çıkmıştır.

Article Details

INVESTIGATION OF THE RELATIONSHIP BETWEEN WORK- FAMILY CONFLICT AND QUITTER INTENTION IN CABIN CREWS

Authors:

Aybike Zorlu | Şafak Gündüz

Publisher:

Nigde Omer Halisdemir University

Main Topics:

İşletme

Journal:

Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.17 Issue 4, pp.795-820

Document Type:

Article

Publication Date:

10/2024

Document Language:

Turkish

Document ID (Org No.):

2001329297

pISSN:

2564-6931

Work-Family Conflict

Intention to Leave

Cabin Crewİş-Aile Çatışması

İşten Ayrılma Niyeti

Kabin Ekipleri

Issues

Article Details

INVESTIGATION OF THE RELATIONSHIP BETWEEN WORK- FAMILY CONFLICT AND QUITTER INTENTION IN CABIN CREWS

Authors: Aybike Zorlu | Şafak Gündüz

Publisher: Nigde Omer Halisdemir University

Main Topics: İşletme

Journal: Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.17 Issue 4, pp.795-820

Document Type: Article

Publication Date: 10/2024

Document Language: Turkish

Document ID (Org No.): 2001329297

pISSN: 2564-6931

Work-Family Conflict

Intention to Leave

Cabin Crewİş-Aile Çatışması

İşten Ayrılma Niyeti

Kabin Ekipleri

Issues

Authors:

Aybike Zorlu | Şafak Gündüz

Publisher:

Nigde Omer Halisdemir University

Main Topics:

İşletme

Journal:

Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.17 Issue 4, pp.795-820

Document Type:

Article

Publication Date:

10/2024

Document Language:

Turkish

Document ID (Org No.):

2001329297

pISSN:

2564-6931