THE REMOTE WORK NIGHTMARE: REMOTE SUPERVISION MECHANISMS USED BY HUMAN RESOURCES MANAGERS IN REMOTE WORKING

Canan Yılmaz

Article Details

THE REMOTE WORK NIGHTMARE: REMOTE SUPERVISION MECHANISMS USED BY HUMAN RESOURCES MANAGERS IN REMOTE WORKING

Authors:

Canan Yılmaz

Publisher:

Burdur Mehmet Akif Ersoy University

Main Topics:

Human Resources Management

Journal:

Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty Vol.10 Issue 3, pp.1956-1975

Document Type:

Article

Publication Date:

11/2023

Document Language:

Turkish

Document ID (Org No.):

2001304339

pISSN:

2149-1658

Keywords:

Abstract:

 Emerging in 2020, Covid-19 has forced businesses worldwide to contend with an unpredictable crisis. In this period, more and more businesses turned to remote work as health protection, and daily workflow was required. This new reality of working life has raised further questions for Human Resources HR managers who are accustomed to having employees actually at work. In this context, in this study, HR managers were asked to answer the question, Do the employees really work? It is aimed to determine the methods of dealing with the question. In the study, enterprises included in the list of Turkeys 500 largest industrial enterprises ISO 500, which manage a larger audience in terms of the number of employees, were determined as the universe. Semi-structured interviews were conducted with the HR manager of a business selected from each of the twenties. Qualitatively oriented content analysis was conducted on the data obtained from the interviews with 25 HR managers. Data visualization of the findings was carried out with MAXQDA 2020. As a result of the study, it was determined that control mechanisms such as determining accessible hours, determining performance standards, remote computer access, and monitoring software used were used during remote working. In addition, it is among the findings that direct monitoring from the camera is a widely used control mechanism.

 Emerging in 2020, Covid-19 has forced businesses worldwide to contend with an unpredictable crisis. In this period, more and more businesses turned to remote work as health protection, and daily workflow was required. This new reality of working life has raised further questions for Human Resources HR managers who are accustomed to having employees actually at work. In this context, in this study, HR managers were asked to answer the question, Do the employees really work? It is aimed to determine the methods of dealing with the question. In the study, enterprises included in the list of Turkeys 500 largest industrial enterprises ISO 500, which manage a larger audience in terms of the number of employees, were determined as the universe. Semi-structured interviews were conducted with the HR manager of a business selected from each of the twenties. Qualitatively oriented content analysis was conducted on the data obtained from the interviews with 25 HR managers. Data visualization of the findings was carried out with MAXQDA 2020. As a result of the study, it was determined that control mechanisms such as determining accessible hours, determining performance standards, remote computer access, and monitoring software used were used during remote working. In addition, it is among the findings that direct monitoring from the camera is a widely used control mechanism.

 Emerging in 2020, Covid-19 has forced businesses worldwide to contend with an unpredictable crisis. In this period, more and more businesses turned to remote work as health protection, and daily workflow was required. This new reality of working life has raised further questions for Human Resources HR managers who are accustomed to having employees actually at work. In this context, in this study, HR managers were asked to answer the question, Do the employees really work? It is aimed to determine the methods of dealing with the question. In the study, enterprises included in the list of Turkeys 500 largest industrial enterprises ISO 500, which manage a larger audience in terms of the number of employees, were determined as the universe. Semi-structured interviews were conducted with the HR manager of a business selected from each of the twenties. Qualitatively oriented content analysis was conducted on the data obtained from the interviews with 25 HR managers. Data visualization of the findings was carried out with MAXQDA 2020. As a result of the study, it was determined that control mechanisms such as determining accessible hours, determining performance standards, remote computer access, and monitoring software used were used during remote working. In addition, it is among the findings that direct monitoring from the camera is a widely used control mechanism.

 2020de ortaya çıkan Covid-19 dünya genelinde işletmeleri öngörülemeyen bir krizle mücadele etmek zorunda bıraktı. Bu dönem hem sağlığın korunması hem de günlük iş akışının sağlanması gerektiğinden gittikçe daha çok işletme uzaktan çalışmaya yöneldi. Çalışma hayatının bu yeni gerçekliği çalışanların bilfiil işte olmasına alışkın İnsan Kaynakları İK yöneticileri için yeni soruları gündeme getirmiştir. Bu kapsamda bu çalışmada İK yöneticilerinin çalışanlar gerçekten çalışıyor mu? sorusuyla mücadele yöntemlerinin belirlenmesi amaçlanmaktadır. Çalışmada çalışan sayısı bakımından daha büyük bir kitleyi yönetmek zorunda olan Türkiyenin 500 büyük sanayi kuruluşu ISO 500 listesinde yer alan işletmeler evren olarak belirlenmiştir. İşletmelerden her yirmilik sıralamadan seçilen bir işletmenin İK yöneticisiyle yarı-yapılandırılmış mülakatlar gerçekleştirilmiştir. 25 İK yöneticisiyle yapılan mülakatlardan elde edilen verilere nitel yönlendirilmiş içerik analizi yapılmıştır. Elde edilen bulguların veri görselleştirmesi MAXQDA 2020 ile gerçekleştirilmiştir. Çalışma sonucunda uzaktan çalışma esnasında çalışanlara karşı erişilebilir saatleri belirleme,performans standartları belirleme, uzaktan bilgisayar erişimi ve takip yazılım kullanımı şeklinde denetleme mekanizmalarının kullanıldığı belirlenmiştir. Bunun yanında kameradan direkt izlemenin de yaygın olarak kullanılan bir denetim mekanizması olduğu tespitler arasındadır.

Article Details

THE REMOTE WORK NIGHTMARE: REMOTE SUPERVISION MECHANISMS USED BY HUMAN RESOURCES MANAGERS IN REMOTE WORKING

Authors:

Canan Yılmaz

Publisher:

Burdur Mehmet Akif Ersoy University

Main Topics:

Human Resources Management

Journal:

Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty Vol.10 Issue 3, pp.1956-1975

Document Type:

Article

Publication Date:

11/2023

Document Language:

Turkish

Document ID (Org No.):

2001304339

pISSN:

2149-1658

Human Resources Management

Remote Working

Remote Audit

Covid-19İnsan Kaynakları Yönetimi

Uzaktan Çalışma

Uzaktan Denetim

Covid-19

Issues

Article Details

Authors: Canan Yılmaz

Publisher: Burdur Mehmet Akif Ersoy University

Main Topics: Human Resources Management

Journal: Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty Vol.10 Issue 3, pp.1956-1975

Document Type: Article

Publication Date: 11/2023

Document Language: Turkish

Document ID (Org No.): 2001304339

pISSN: 2149-1658

Issues

Authors:

Canan Yılmaz

Publisher:

Burdur Mehmet Akif Ersoy University

Main Topics:

Human Resources Management

Journal:

Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty Vol.10 Issue 3, pp.1956-1975

Document Type:

Article

Publication Date:

11/2023

Document Language:

Turkish

Document ID (Org No.):

2001304339

pISSN:

2149-1658