Empirical Research Investigating the Relationships Between Work Stress, Work Performance, and Mobbing (Psychological Bullying) in Health Institutions

Ayşe İkinci Keleş

Article Details

Empirical Research Investigating the Relationships Between Work Stress, Work Performance, and Mobbing (Psychological Bullying) in Health Institutions

Authors:

Ayşe İkinci Keleş

Publisher:

Kafkas University

Main Topics:

Sosyal Epidemiyoloji

Journal:

Kafkas Tıp Bilimleri Dergisi Vol.14 Issue 1, pp.54-64

Document Type:

Article

Publication Date:

4/2024

Document Language:

English

Document ID (Org No.):

2001317119

pISSN:

2146-2631

Keywords:

Abstract:

 Aim: This study examines the relationships between work stress, work performance, and mobbing in health institutions. Material and Method: A questionnaire was applied to 272 individuals working in any health institution in Türkiye in 2021 based on voluntary participation with the snowball method. The web-based questionnaires were prepared online using Google Documents. They were sent to the health workers social-based addresses together with an introductory letter. The questionnaire was applied in four main sections: demographic information 8 questions, work stress 7 questions, work performance 4 questions, and mobbing 37 questions. Results: The study showed that 36.4 of academics, 30 of secretaries, 28.6 of security staff, 23 of technicians, 22.2 of social workers, 20 of midwives, 19.5 of physicians, and 15.4 of patient carers were exposed to mobbing. In addition, men were more subjected to mobbing than women p0.010. Statistically significant differences were determined between the occupational groups regarding work stress scale scores p0.001. The group with the highest work stress was security staff, with patient carers being the group with the lowest stress. Women also experienced significantly higher levels of work stress than men p0.028. Statistically, significant differences were also observed regarding the number of patients encountered p0.035. Work stress was found to increase in line with patient numbers. Analysis of the participants work performance showed that such performance was very high. Significant variations were determined between work performance scale scores and the years spent working in the most recent institution p0.019. The work performance of participants who had worked for 1115 years was lower than that of other periods, the highest work performance being observed in participants with 2125 years of work experience. Conclusion: In conclusion, individuals working in any health institution were found to be exposed to mobbing and to experience work stress in the working environment but exhibited good work performance. No statistically significant association was determined between mobbing and work performance or stress. At the same time, a negative correlation was observed between work performance and work stress.

 Aim: This study examines the relationships between work stress, work performance, and mobbing in health institutions. Material and Method: A questionnaire was applied to 272 individuals working in any health institution in Türkiye in 2021 based on voluntary participation with the snowball method. The web-based questionnaires were prepared online using Google Documents. They were sent to the health workers social-based addresses together with an introductory letter. The questionnaire was applied in four main sections: demographic information 8 questions, work stress 7 questions, work performance 4 questions, and mobbing 37 questions. Results: The study showed that 36.4 of academics, 30 of secretaries, 28.6 of security staff, 23 of technicians, 22.2 of social workers, 20 of midwives, 19.5 of physicians, and 15.4 of patient carers were exposed to mobbing. In addition, men were more subjected to mobbing than women p0.010. Statistically significant differences were determined between the occupational groups regarding work stress scale scores p0.001. The group with the highest work stress was security staff, with patient carers being the group with the lowest stress. Women also experienced significantly higher levels of work stress than men p0.028. Statistically, significant differences were also observed regarding the number of patients encountered p0.035. Work stress was found to increase in line with patient numbers. Analysis of the participants work performance showed that such performance was very high. Significant variations were determined between work performance scale scores and the years spent working in the most recent institution p0.019. The work performance of participants who had worked for 1115 years was lower than that of other periods, the highest work performance being observed in participants with 2125 years of work experience. Conclusion: In conclusion, individuals working in any health institution were found to be exposed to mobbing and to experience work stress in the working environment but exhibited good work performance. No statistically significant association was determined between mobbing and work performance or stress. At the same time, a negative correlation was observed between work performance and work stress.

 Aim: This study examines the relationships between work stress, work performance, and mobbing in health institutions. Material and Method: A questionnaire was applied to 272 individuals working in any health institution in Türkiye in 2021 based on voluntary participation with the snowball method. The web-based questionnaires were prepared online using Google Documents. They were sent to the health workers social-based addresses together with an introductory letter. The questionnaire was applied in four main sections: demographic information 8 questions, work stress 7 questions, work performance 4 questions, and mobbing 37 questions. Results: The study showed that 36.4 of academics, 30 of secretaries, 28.6 of security staff, 23 of technicians, 22.2 of social workers, 20 of midwives, 19.5 of physicians, and 15.4 of patient carers were exposed to mobbing. In addition, men were more subjected to mobbing than women p0.010. Statistically significant differences were determined between the occupational groups regarding work stress scale scores p0.001. The group with the highest work stress was security staff, with patient carers being the group with the lowest stress. Women also experienced significantly higher levels of work stress than men p0.028. Statistically, significant differences were also observed regarding the number of patients encountered p0.035. Work stress was found to increase in line with patient numbers. Analysis of the participants work performance showed that such performance was very high. Significant variations were determined between work performance scale scores and the years spent working in the most recent institution p0.019. The work performance of participants who had worked for 1115 years was lower than that of other periods, the highest work performance being observed in participants with 2125 years of work experience. Conclusion: In conclusion, individuals working in any health institution were found to be exposed to mobbing and to experience work stress in the working environment but exhibited good work performance. No statistically significant association was determined between mobbing and work performance or stress. At the same time, a negative correlation was observed between work performance and work stress.

 Aim: This study examines the relationships between work stress, work performance, and mobbing in health institutions. Material and Method: A questionnaire was applied to 272 individuals working in any health institution in Türkiye in 2021 based on voluntary participation with the snowball method. The web-based questionnaires were prepared online using Google Documents. They were sent to the health workers social-based addresses together with an introductory letter. The questionnaire was applied in four main sections: demographic information 8 questions, work stress 7 questions, work performance 4 questions, and mobbing 37 questions. Results: The study showed that 36.4 of academics, 30 of secretaries, 28.6 of security staff, 23 of technicians, 22.2 of social workers, 20 of midwives, 19.5 of physicians, and 15.4 of patient carers were exposed to mobbing. In addition, men were more subjected to mobbing than women p0.010. Statistically significant differences were determined between the occupational groups regarding work stress scale scores p0.001. The group with the highest work stress was security staff, with patient carers being the group with the lowest stress. Women also experienced significantly higher levels of work stress than men p0.028. Statistically, significant differences were also observed regarding the number of patients encountered p0.035. Work stress was found to increase in line with patient numbers. Analysis of the participants work performance showed that such performance was very high. Significant variations were determined between work performance scale scores and the years spent working in the most recent institution p0.019. The work performance of participants who had worked for 1115 years was lower than that of other periods, the highest work performance being observed in participants with 2125 years of work experience. Conclusion: In conclusion, individuals working in any health institution were found to be exposed to mobbing and to experience work stress in the working environment but exhibited good work performance. No statistically significant association was determined between mobbing and work performance or stress. At the same time, a negative correlation was observed between work performance and work stress.

Article Details

Empirical Research Investigating the Relationships Between Work Stress, Work Performance, and Mobbing (Psychological Bullying) in Health Institutions

Authors:

Ayşe İkinci Keleş

Publisher:

Kafkas University

Main Topics:

Sosyal Epidemiyoloji

Journal:

Kafkas Tıp Bilimleri Dergisi Vol.14 Issue 1, pp.54-64

Document Type:

Article

Publication Date:

4/2024

Document Language:

English

Document ID (Org No.):

2001317119

pISSN:

2146-2631

health institution

work performance

mobbing; Türkiye

work stress

Issues

Article Details

Empirical Research Investigating the Relationships Between Work Stress, Work Performance, and Mobbing (Psychological Bullying) in Health Institutions

Authors: Ayşe İkinci Keleş

Publisher: Kafkas University

Main Topics: Sosyal Epidemiyoloji

Journal: Kafkas Tıp Bilimleri Dergisi Vol.14 Issue 1, pp.54-64

Document Type: Article

Publication Date: 4/2024

Document Language: English

Document ID (Org No.): 2001317119

pISSN: 2146-2631

health institution

work performance

mobbing; Türkiye

work stress

Issues

Authors:

Ayşe İkinci Keleş

Publisher:

Kafkas University

Main Topics:

Sosyal Epidemiyoloji

Journal:

Kafkas Tıp Bilimleri Dergisi Vol.14 Issue 1, pp.54-64

Document Type:

Article

Publication Date:

4/2024

Document Language:

English

Document ID (Org No.):

2001317119

pISSN:

2146-2631