THE MEDIATING ROLE OF JOB CRAFTING IN THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT ON JOB PERFORMANCE IN HEALTHCARE PROFESSIONALS

Arzu Ekinci Demirelli

Article Details

THE MEDIATING ROLE OF JOB CRAFTING IN THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT ON JOB PERFORMANCE IN HEALTHCARE PROFESSIONALS

Authors:

Arzu Ekinci Demirelli

Publisher:

Anadolu University

Main Topics:

Organisational Behaviour

Journal:

Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.26 Issue 3, pp.542-574

Document Type:

Article

Publication Date:

9/2025

Document Language:

English

Document ID (Org No.):

2001358726

pISSN:

2687-184X

Keywords:

Abstract:

 The role of hospital management is not only to provide services to patients or to compete in the healthcare sector, but also to guide and encourage employees to reach their full potential and perform their duties effectively. This study aims to examine the effect of perceived organizational support on the job performance of healthcare professionals, both directly and through the mediating role of job crafting, including its task, cognitive, and relational dimensions. In this context, a total of 225 healthcare professionals working in private hospitals in the province of Batman voluntarily participated in the research. The data were analyzed using SPSS and Smart PLS software. Descriptive statistical analyses were conducted to identify the participants characteristics, while structural equation modeling and mediation analysis were applied to examine the relationships among the variables. Although task crafting was initially included in the model, it was later excluded due to its low average variance extracted AVE value during the validity analysis. The findings revealed that perceived organizational support had a positive effect on both job performance and the cognitive and relational dimensions of job crafting. However, cognitive and relational job crafting were found not to mediate the relationship between perceived organizational support and job performance.

 The role of hospital management is not only to provide services to patients or to compete in the healthcare sector, but also to guide and encourage employees to reach their full potential and perform their duties effectively. This study aims to examine the effect of perceived organizational support on the job performance of healthcare professionals, both directly and through the mediating role of job crafting, including its task, cognitive, and relational dimensions. In this context, a total of 225 healthcare professionals working in private hospitals in the province of Batman voluntarily participated in the research. The data were analyzed using SPSS and Smart PLS software. Descriptive statistical analyses were conducted to identify the participants characteristics, while structural equation modeling and mediation analysis were applied to examine the relationships among the variables. Although task crafting was initially included in the model, it was later excluded due to its low average variance extracted AVE value during the validity analysis. The findings revealed that perceived organizational support had a positive effect on both job performance and the cognitive and relational dimensions of job crafting. However, cognitive and relational job crafting were found not to mediate the relationship between perceived organizational support and job performance.

 The role of hospital management is not only to provide services to patients or to compete in the healthcare sector, but also to guide and encourage employees to reach their full potential and perform their duties effectively. This study aims to examine the effect of perceived organizational support on the job performance of healthcare professionals, both directly and through the mediating role of job crafting, including its task, cognitive, and relational dimensions. In this context, a total of 225 healthcare professionals working in private hospitals in the province of Batman voluntarily participated in the research. The data were analyzed using SPSS and Smart PLS software. Descriptive statistical analyses were conducted to identify the participants characteristics, while structural equation modeling and mediation analysis were applied to examine the relationships among the variables. Although task crafting was initially included in the model, it was later excluded due to its low average variance extracted AVE value during the validity analysis. The findings revealed that perceived organizational support had a positive effect on both job performance and the cognitive and relational dimensions of job crafting. However, cognitive and relational job crafting were found not to mediate the relationship between perceived organizational support and job performance.

 The role of hospital management is not only to provide services to patients or to compete in the healthcare sector, but also to guide and encourage employees to reach their full potential and perform their duties effectively. This study aims to examine the effect of perceived organizational support on the job performance of healthcare professionals, both directly and through the mediating role of job crafting, including its task, cognitive, and relational dimensions. In this context, a total of 225 healthcare professionals working in private hospitals in the province of Batman voluntarily participated in the research. The data were analyzed using SPSS and Smart PLS software. Descriptive statistical analyses were conducted to identify the participants characteristics, while structural equation modeling and mediation analysis were applied to examine the relationships among the variables. Although task crafting was initially included in the model, it was later excluded due to its low average variance extracted AVE value during the validity analysis. The findings revealed that perceived organizational support had a positive effect on both job performance and the cognitive and relational dimensions of job crafting. However, cognitive and relational job crafting were found not to mediate the relationship between perceived organizational support and job performance.

Article Details

THE MEDIATING ROLE OF JOB CRAFTING IN THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT ON JOB PERFORMANCE IN HEALTHCARE PROFESSIONALS

Authors:

Arzu Ekinci Demirelli

Publisher:

Anadolu University

Main Topics:

Organisational Behaviour

Journal:

Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.26 Issue 3, pp.542-574

Document Type:

Article

Publication Date:

9/2025

Document Language:

English

Document ID (Org No.):

2001358726

pISSN:

2687-184X

Structural Equation Modeling

Mediation Effect Analysis

Perceived Organizational Support

Job Crafting

Job Performance

Issues

Article Details

THE MEDIATING ROLE OF JOB CRAFTING IN THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT ON JOB PERFORMANCE IN HEALTHCARE PROFESSIONALS

Authors: Arzu Ekinci Demirelli

Publisher: Anadolu University

Main Topics: Organisational Behaviour

Journal: Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.26 Issue 3, pp.542-574

Document Type: Article

Publication Date: 9/2025

Document Language: English

Document ID (Org No.): 2001358726

pISSN: 2687-184X

Structural Equation Modeling

Mediation Effect Analysis

Perceived Organizational Support

Job Crafting

Job Performance

Issues

Authors:

Arzu Ekinci Demirelli

Publisher:

Anadolu University

Main Topics:

Organisational Behaviour

Journal:

Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.26 Issue 3, pp.542-574

Document Type:

Article

Publication Date:

9/2025

Document Language:

English

Document ID (Org No.):

2001358726

pISSN:

2687-184X